Shipping policy

Delivery and Free Shipping Information

Welcome to the Delivery Information page! Below are the details you need to know about delivery before placing an order.

After you place an order, we will send you a confirmation email. Once we confirm receipt of your payment, we will begin processing your order. Your order will typically be shipped within 1 to 8 working days (Monday to Friday, excluding public holidays in Hong Kong) after placing the order. After we ship your package, we will send you an email containing shipping information and a tracking number (if applicable).

All products are shipped from Hong Kong. Shipping costs are determined based on the weight of the order items and the area of your delivery address. When you check out, shipping costs will be automatically calculated and displayed in your order.

In regions such as Hong Kong, Macau, mainland China, and Taiwan, shipping will mainly be handled by SF Express. For other international regions, shipping will mainly be handled by Hongkong Post's Speedpost service.

In some cases, due to unique circumstances in different countries or regions' postal services, shipping may take longer.

Some countries may impose import taxes and duties. All import taxes and duties are the responsibility of the customer. Couriers may contact you or the recipient to provide further customs clearance details. Please note that this may result in delivery delays.

 

Regarding Free Shipping

In different regions, you can enjoy free shipping for purchases equal to or exceeding the following amounts.

The free shipping purchase amounts are calculated in Hong Kong dollars and are provided with an approximate conversion to US dollars for reference. Due to daily fluctuations in exchange rates between different currencies and the Hong Kong dollar, there may be deviations in displayed product prices each time.

Asia:

Hong Kong: HK$300 (Approximately US$38.47)

Macau: HK$400 (Approximately US$51.29)

China: HK$600 (Approximately US$76.93)

Taiwan: HK$500 (Approximately US$64.11)

Japan: HK$2200 (Approximately US$283)

South Korea: HK$2200 (Approximately US$283)

Singapore: HK$2200 (Approximately US$283)

Malaysia: HK$2200 (Approximately US$283)

Thailand: HK$2200 (Approximately US$283)

Oceania:

Australia: HK$2800 (Approximately US$359)

New Zealand: HK$2800 (Approximately US$359)

North America:

United States: HK$2800 (Approximately US$359)

Canada: HK$2800 (Approximately US$359)

Europe:

United Kingdom: HK$2800 (Approximately US$359)

France: HK$2800 (Approximately US$359)

Germany: HK$2800 (Approximately US$359)

Italy: HK$2800 (Approximately US$359)

Switzerland: HK$2800 (Approximately US$359)

Austria: HK$2800 (Approximately US$359)

Spain: HK$2800 (Approximately US$359)

Portugal: HK$2800 (Approximately US$359)

Belgium: HK$2800 (Approximately US$359)

Netherlands: HK$2800 (Approximately US$359)

Ireland: HK$2800 (Approximately US$359)

Finland: HK$2800 (Approximately US$359)

Luxembourg: HK$2800 (Approximately US$359)

Liechtenstein: HK$2800 (Approximately US$359)

Iceland: HK$2800 (Approximately US$359)

Sweden: HK$2800 (Approximately US$359)

Denmark: HK$2800 (Approximately US$359)

Norway: HK$2800 (Approximately US$359)

Czech Republic: HK$2800 (Approximately US$359)

Poland: HK$2800 (Approximately US$359)

Monaco: HK$2800 (Approximately US$359)

Greece: HK$2800 (Approximately US$359)